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Shipping

Shipping & Delivery Estimations

1. The Contiguous United States (Lower 48 States)

For deliveries within the mainland United States, transit times are generally consistent, though they may vary based on the distance from the specific regional distribution center to your home address.

Standard Shipping: 3 to 5 business days.

Expedited Shipping (if selected): 1 to 3 business days.

Carrier Notes: Primary service via USPS, FedEx, or UPS Ground.

2. Alaska and Hawaii

Shipping to non-contiguous states requires additional logistics. While we strive for speed, please account for the following:

Standard Shipping: 5 to 9 business days.

Note: Extreme weather conditions in Alaska or inter-island transit in Hawaii may occasionally extend these windows by an additional 2 to 3 days.

Carrier Notes: Primary service via USPS Priority or FedEx/UPS Air.

3. Outlying USA Islands & Territories

Every Critter is proud to serve customers in U.S. territories, including but not limited to Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands.

Standard Shipping: 10 to 14 business days.

Logistics Note: Delivery times to these regions are heavily dependent on oceanic or air freight schedules.

Carrier Notes: Primary service typically via USPS or DHL Express.

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Estimated Total Time to Delivery (Summary Table)

Item Type	Destination Zone	Estimated Total Time*
Standard Item	Lower 48 States	4–6 Business Days
Standard Item	AK, HI, & Outlying Islands	6–15 Business Days
Customized Item	Lower 48 States	17–19 Business Days
Customized Item	AK, HI, & Outlying Islands	19–28 Business Days

*Total Time Calculation: (Production/Review Window) + (Transit Time) = Delivery.

Example: A custom engraved item (14 days) shipping to the Lower 48 (3-5 days) will arrive in approximately 17-19 business days.

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General Delivery Conditions

Tracking Updates: Your 24-hour confirmation email will contain a tracking link that provides the most accurate, real-time “Estimated Delivery Date” directly from the carrier.

Business Days: All estimates refer to Monday through Friday, excluding federal holidays.

External Delays: Every Critter is not responsible for delays caused by carrier service interruptions, inclement weather, or peak seasonal volumes (e.g., December holiday surges).

Shipping Carriers

Every Critter utilizes a network of premier global and domestic carriers to ensure the safe and timely arrival of your order. Depending on the weight, value, and destination of your package, we utilize:

United States Postal Service (USPS)
FedEx
United Parcel Service (UPS)
DHL Express

The specific carrier for your order is selected at the discretion of our logistics team to provide the most reliable service for your specific location.

Shipping Calculation

Shipping costs are not flat-rated; they are determined by real-time calculation at the point of checkout. These calculations are based on:

Package Weight and Dimensions: The physical footprint of the item(s) ordered.

Destination: The distance from our fulfillment centers to your delivery address.

Carrier Surcharges: Current market rates and fuel surcharges applied by the selected carrier.

Specialized Lead Times (Custom & Personalized Items)

Every Critter takes immense pride in our bespoke and high-detail products. Because these items are crafted specifically for you, they require an extended production window.

Included Items: Special orders, custom designs, personalizations, engraved items, and imprinted items (including photo imprinting).

Production Timeline: Please allow fourteen (14) business days for the completion of these items.

Post-Production Shipping: Once the 14-day production window is complete and the item passes our quality control inspection, it will be dispatched via standard shipping. You will receive a tracking notification the moment the item leaves our facility.

Delivery Restrictions (No P.O. Boxes)

To ensure the security of your purchase and to comply with the requirements of our private carriers (FedEx, UPS, and DHL), Every Critter does not ship to P.O. Boxes. * Physical Address Required: All customers must provide a valid physical street address for delivery.

Address Verification: If a P.O. Box is entered at checkout, your order will be placed on “Administrative Hold,” and our team will contact you for a physical address. This may delay your 24-hour shipping confirmation window.

Order Tracking

As established in our Payment Policy, a shipping confirmation email containing a tracking number will be sent within 24 hours of the order being ready for dispatch. We recommend monitoring this tracking number via the carrier’s official website for real-time updates.